Terms of Services

Terms of Use for SMS Communication Services

These Terms of Use (“Terms”) govern the SMS communication services (“Services”) provided by Oso Auto Insurance (“we,” “us,” or “our”) to subscribers and clients (“you” or “your”). By subscribing to or using our Services, you agree to these Terms, which outline what you can expect from our Services and how we operate.

Description of Services

Our SMS Services provide you with:

• Updates about our products, services, and promotions.
• General notifications, reminders, and announcements.
• Responses to your inquiries or requests.
• Communication necessary to complete services, processes, sales, or reporting requirements.
• Marketing and promotional messages, including special offers and new product or service information.

These communications are designed to enhance your experience with our business and ensure efficient service delivery.

Subscription Terms

Consent to Receive Messages

By subscribing to our SMS Services, you explicitly consent to receive text messages from us for the purposes outlined in Section 1.

Opt-In Process

You must opt in to our Services by submitting your phone number or through another explicit action, such as signing up on a form or responding to an invitation.

Message Frequency

The number of messages you receive may vary based on your interactions and the nature of your engagement with us.

Sharing of Contact Information

By subscribing, you acknowledge that your phone number may be shared with trusted associated companies for purposes such as:

• Coordinating services or processes related to your interactions with us.
• Offering relevant products, services, or promotions.

Associated companies are bound by confidentiality agreements and are only authorized to use your information for the purposes described in this Policy.

Opt-Out Policy

You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. Once you opt out, we will stop sending messages unless required to complete a service, process, or reporting obligation.

If your information has been shared with associated companies, you may need to opt out separately from their communications.

Fees and Charges

Standard message and data rates may apply for all SMS communications, depending on your mobile carrier and subscription plan. You are responsible for any fees incurred for sending or receiving messages.

How We Operate

We are committed to providing professional, reliable, and effective communication. Here’s what you can expect:

• Transparency: Clear and concise communication about the purpose of each message.
• Responsiveness: Timely responses to your inquiries or requests.
• Support: Communication necessary to complete services, transactions, or processes.
• Collaboration: Sharing your phone number with associated companies only for legitimate business purposes.
• Data Protection: Handling your information in compliance with our Privacy Policy and applicable laws.

Your Responsibilities

By subscribing to our Services, you agree to:

• Provide accurate and up-to-date contact information.
• Notify us promptly if your phone number changes or is no longer under your control.
• Use the Services only for lawful and authorized purposes.

Limitations of Service

While we strive to ensure reliable and accurate SMS Services, you acknowledge that:

• Delivery Delays: Messages may be delayed due to carrier issues, network outages, or technical limitations.
• Content Accuracy: While we aim to provide accurate information, occasional errors may occur.
• Service Interruptions: The Services may be temporarily unavailable for maintenance or unforeseen circumstances.

We are not liable for any delays, interruptions, or errors caused by factors beyond our control.

Data Privacy and Sharing

Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and share your information. Key points include:

• Your phone number may be shared with associated companies for legitimate business purposes.
• Your personal information will not be sold and will only be used as outlined in the Privacy Policy.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. If changes are made, we will notify you via SMS or by posting the updated Terms on our website. Continued use of the Services after any updates constitutes acceptance of the revised Terms.

Contact Information

If you have questions, concerns, or require assistance regarding these Terms or the Services, please contact us:

Oso Auto Insurance
418 N 175 E suite 110
Logan, Utah 84321

By subscribing to our SMS Services, you acknowledge that you have read, understood, and agree to these Terms of Use.